Privacy Policy

Osta Pilet OÜ privacy policy regarding the use of personal data

1. General Provisions

1.1. This Privacy Policy governs the principles governing the collection, processing and storage of personal data. Personal data is collected and processed by the main processor of personal data OSTAPILET (hereinafter referred to as the data processor). OSTAPILET transfers the personal data necessary for making payments to the authorized processor Maksekeskus AS.

1.2. For the purposes of the Privacy Policy, the data subject is the client or other natural person whose personal data is processed by the data processor.

1.3. For the purposes of the Privacy Policy, a customer is anyone who purchases goods or services from the website of the data controller.

1.4. The data processor follows the principles of data processing provided for by law, including the data processor processing personal data in a lawful, fair and secure manner. The data processor can confirm that the personal data has been processed in accordance with the law.

2. Collection, processing and storage of personal data.

2.1. The personal data that is collected, processed and stored by the data controller is collected electronically, mainly via the website and email.

2.2. By providing his personal data, the data subject gives the data controller the right to collect, organize, use and manage personal data for the purposes specified in the privacy policy, which the data subject shares directly or indirectly with the data processor when purchasing goods or services. on the site.

2.3. The data subject is responsible for ensuring the accuracy, correctness and completeness of the data provided to them. Deliberately providing false information is considered a violation of our privacy policy. The data subject is obliged to immediately notify the data processor of any changes in the submitted data.

2.4. The data processor is not liable for any damage caused to the data subject or third parties caused by the provision of false data by the data subject.

3. Processing of personal data of clients.

3.1. The data processor may process the following personal data of the data subject:

3.1.1. Name and surname;

3.1.2. Phone number;

3.1.3. E-mail address;

3.1.4. Payment card details;

3.2. In addition to the above, the data processor has the right to collect customer data that is available in public registers.

3.3. The legal basis for the processing of personal data is § 6 (1) a), b), c) and f) GDPR:

(a) the data subject has given his consent to the processing of his personal data for one or more specific purposes;

(b) the processing of personal data is necessary to fulfill a contract concluded with the participation of the data subject or to take pre-contractual measures at the request of the data subject;

(c) the processing of personal data is necessary to fulfill a legal obligation of the controller;

(f) the processing of personal data is necessary in the legitimate interests of the controller or a third party, unless such interest outweighs the interests of the data subject or the fundamental rights and freedoms in respect of which the personal data should be protected, in particular if the data subject is a child.

3.4. Processing of personal data in accordance with the purpose of processing:

3.4.1. The purpose of processing is safety and security.

The maximum storage period for personal data is in accordance with the conditions established by law.

3.4.2. Purpose of processing - order processing

The maximum storage period for personal data is 2 years.

3.4.3. The purpose of processing is to ensure the operation of the services of the online store

The maximum storage period for personal data is 2 years.

3.4.4. The purpose of the processing is customer management

The maximum storage period for personal data is 2 years.

3.4.5. The purpose of processing is financial activity, accounting.

The maximum storage period for personal data is in accordance with the conditions established by law.

3.4.6. The purpose of the processing is marketing

The maximum storage period for personal data is 2 years.

3.5. The data controller has the right to transfer customer personal data to third parties, such as authorized data processors, accountants, transport and courier companies, companies providing transmission services. The data processor is the controller of personal data. The data processor transfers the personal data necessary for making payments to the authorized processor Maksekeskus AS.

3.6. When processing and storing the personal data of the data subject, the processor takes organizational and technical measures to ensure the protection of personal data from accidental or illegal destruction, alteration, disclosure and any other illegal processing.

3.7. The data controller stores the data of the data subjects, depending on the purpose of the processing, but for no longer than 2 years.

4. Rights of the data subject

4.1. The data subject has the right to access and verify his personal data.

4.2. The data subject has the right to receive information about the processing of his personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the personal data of the data subject on the basis of the consent of the data subject, the data subject has the right to revoke the consent at any time.

4.5. To exercise the rights, the data subject may contact the customer support service of the e-shop at info@ostapilet.ee.

4.6. In order to protect his rights, the data subject may lodge a complaint with the Data Protection Inspectorate.

5. Final provisions

5.1. These data protection conditions have been drawn up in accordance with Regulation (EU) No. 2016/679 of the European Parliament and of the Council on the protection of individuals with respect to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC on the laws and legislation of the Republic of Estonia and the European Union.

5.2. The data processor has the right to change the data protection conditions in part or in full by notifying data subjects of the changes via the website https://ostapilet.ee.